How much are the MongoDB for Startups Atlas credits?
Up to $15,000 in MongoDB Atlas credits. The amount depends on your startup's stage and its investment partner, such as a VC or accelerator, across four tiers (Inspire, Grow, Innovate and Scale) that also add Voyage AI tokens and technical support.
Startups already in the program may qualify for additional credits as they grow and raise. You request them by submitting a new application, and MongoDB reviews you for a higher tier.
MongoDB Atlas Developer Support is free for the first 30 days of your subscription, and after that you can pay for it with your Atlas credits.
The four tiers
- Inspire, for bootstrapped startups: baseline credits
- Grow, for early-funded startups: expanded credits and hands-on technical support
- Innovate, for rising VC-backed startups: additional credits and expanded expertise
- Scale, for rapidly scaling startups: maximum credits, priority support and expert guidance
Source: MongoDB for Startups FAQ (mongodb.com/solutions/startups), MongoDB for Startups announcement (mongodb.com/company/blog/innovation/founders-are-future-announcing-expansion-...)
What are the MongoDB for Startups requirements?
Your startup must be 7 years old or younger and Series B or earlier, building a single software product (agencies and dev shops are not eligible), with an active company website and LinkedIn profile, and not previously accepted for the maximum credit offer.
You do not have to be new to MongoDB. Existing Atlas users can apply too.
A startup accepted in the past may still receive top-up credits, which MongoDB awards case by case.
Source: MongoDB for Startups FAQ (mongodb.com/solutions/startups)
How do I apply to MongoDB for Startups?
Apply with the form on MongoDB's startups page. The MongoDB for Startups team reviews your application and emails you a decision, and if you have not heard back within five business days you can contact startups@mongodb.com.
The form asks for your email address, first and last name, company, company URL or domain, a LinkedIn profile, HQ country, ZIP or postal code and funding stage. A personal LinkedIn is accepted if the company has no public profile.
Because the credit amount depends on your investment partner, it is worth naming your VC or accelerator when you apply.
Source: MongoDB for Startups FAQ (mongodb.com/solutions/startups)
How do I get and activate the MongoDB startup promo code?
If you are accepted, your welcome email includes your promo code. You activate it in Billing at account.mongodb.com with Apply Code, and you must be an Organization Owner or Organization Billing Admin to apply it.
Activation steps
- Log in at account.mongodb.com
- Go to Billing
- Select Apply Code
- Enter your promo code
- Submit
Source: MongoDB for Startups FAQ (mongodb.com/solutions/startups)
How long do MongoDB for Startups credits last?
You have 30 days from receiving the promo code to activate it, or it expires. From activation, $500 credits last six months and credits above $500 last 12 months. If they are about to expire unused, you can email startups@mongodb.com for an extension, which MongoDB reviews case by case.
Credits apply to MongoDB Atlas products only, and only to future charges, not past usage. They cover Voyage AI usage only when it goes through the Atlas API; otherwise Voyage AI tokens are provided separately.
If your code expires before you activate it, MongoDB asks you to contact startups@mongodb.com.
Source: MongoDB for Startups FAQ (mongodb.com/solutions/startups)
Is MongoDB Atlas free if I do not get into the startup program?
Yes. MongoDB's pricing page lists a Free cluster, free forever, with 512 MB of storage, for learning and exploring MongoDB in a cloud environment.
Source: MongoDB pricing page (mongodb.com/pricing)
