Atlassian Jira Service Management Free plan

Jira Service Management is Atlassian's ticketing and service desk tool. Its Free plan is free forever for 3 agents, with unlimited customers.

AtlassianUpdated monthly · checked 22 h ago

Atlassian Jira Service Management Free plan is a productivity and SaaS perk from Atlassian, free forever (3 agents), with no funding required.

Who qualifies
No funding needed
Benefit type
Free plan

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Get an email if Atlassian Jira Service Management Free plan closes, changes its offer or sets a deadline. Also every new Productivity & SaaS program as it opens. Unsubscribe in one click.

While you apply

Also useful for team productivity

Applying to Atlassian takes a few minutes. Referral links, picked for fit and ordered by fit (70%) and what a signup earns us (30%), at no cost to you. They never change this page's ranking.

What you get

Inside Atlassian Jira Service Management Free plan

The Free plan is free forever for 3 agents, and agents work on requests from unlimited customers. Customers can submit requests by email, a customer portal and chat. Standard, the first paid plan, is $21.50 per agent a month.

Eligibility

Who it's for

Funding / backing
No funding needed
Geography
Global
Recurring / expiry
Free plan with no time limit.
Other requirements
The Free plan is limited to 3 agents. Standard and higher plans are priced per agent.
How to claim

How to apply for Atlassian Jira Service Management Free plan

Steps to apply
  1. 1Sign up free on atlassian.com.
  2. 2No application is needed.
Good to know: Plans read on atlassian.com/software/jira/service-management/pricing on October 28, 2026.
Value is the headline maximum Atlassian advertises. What your company actually receives depends on your eligibility and how you use the program, and terms can change. A comparison, not endorsed by the programs listed. A link labeled as a referral link may earn us a commission, and a program labeled Same owner comes from the company that runs StartupPerks. Confirm current terms on the provider's page.
Questions

Atlassian Jira Service Management Free plan: common questions

Is Atlassian free?

Yes, Atlassian can be used for free. Free forever (3 agents). As stated on Atlassian's own page, linked on this page.

Who qualifies for Atlassian Jira Service Management Free plan?

Atlassian Jira Service Management Free plan is open to any startup, with no funding required. The Free plan is limited to 3 agents. Standard and higher plans are priced per agent.

Do I need to be VC-backed or in an accelerator to get Atlassian Jira Service Management Free plan?

No. Atlassian Jira Service Management Free plan is open to any startup that meets the stated criteria, no investor or accelerator backing required.

How do I apply for Atlassian Jira Service Management Free plan?

Sign up free on atlassian.com. No application is needed.

How long do I have to use Atlassian Jira Service Management Free plan, and does it expire?

Free plan with no time limit.

Is Atlassian Jira Service Management Free plan available outside the US?

Atlassian Jira Service Management Free plan is available globally, subject to the provider's terms.

Free help desks, comparedJira Service Management's free plan next to every other free help deskWhat each help desk gives you free today, its main limit and what the first paid plan costs, read from each tool's own page.
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