Help Scout Free plan

Help Scout is a customer support platform with a shared email inbox, a Docs knowledge base, live chat and AI answers. Its Free plan covers up to 5 users with 1 inbox and 1 Docs site, with no payment method needed.

Help ScoutUpdated monthly · checked 11 h ago

Help Scout Free plan is a productivity and SaaS perk from Help Scout, offering a free plan, with no funding required.

Value: Free plan
Who qualifies: No funding needed
Benefit type: Free plan
Terms: Verified

Apply at Help ScoutReferral link: we may earn a commission if you sign up, at no cost to you.

Watch this program

Get an email if Help Scout Free plan closes, changes its offer or sets a deadline. No other email.

While you apply

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What you get

Inside Help Scout Free plan

The Free plan costs nothing and needs no payment method: up to 5 users plus 5 light users, 1 shared inbox, 1 Docs site with 10 articles, 100 contacts a month, 10 saved replies and 10 tags, 150 basic workflows, 1 basic SLA policy and pre-built reports with 30 days of history.
Paid plans start at Standard, listed at $25 per user a month (with a 16% discount for annual billing shown on the pricing page), then Plus at $45 and Pro at $75;
Standard and Plus come with a 15-day free trial without a card.

Source: The provider's official program page · as of Oct 27, 2026

Eligibility

Who it's for

Free plan Any startup

Funding / backing: No funding needed
Geography: Global
Recurring / expiry: Free plan with no time limit.
Other requirements: The Free plan is limited to 1 inbox, 1 Docs site and 100 contacts a month.

How to claim

How to apply for Help Scout Free plan

Steps to apply

1Open Help Scout through the link on this page, go to Pricing and choose Start with Free.
2No payment method is needed.

Good to know: The link on this page is StartupPerks' referral link: StartupPerks is a Help Scout affiliate and may earn a commission if you later pay for Help Scout. Plans read on helpscout.com/pricing on October 26, 2026.

Apply at Help ScoutReferral link: we may earn a commission if you sign up, at no cost to you.

Source: The provider's official program page · as of Oct 27, 2026

Value is the headline maximum Help Scout advertises. What your company actually receives depends on your eligibility and how you use the program, and terms can change. Independent comparison, not endorsed by the programs listed. A link labeled as a referral link may earn us a commission. Confirm current terms on the provider's page.

Questions